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Converter Box



Plan on keeping your analog TV? You will need a converter box.

A converter box is connected to your TV much like a VCR. You designate a specific channel on your TV set, and then use the remote control of the converter box to switch between the digital channels.

A converter box requires an antenna (as an input source for television signals). Your current TV antenna should work fine for receiving Eight's signal with a new converter box (test it before you buy a new antenna). Sometimes moving your antenna to another part of the room can improve reception.

Digital-to-analog converter boxes receive digital over-the-air signals from an antenna, convert them to analog and then send the signals to the existing analog television set.

Area Agency on Aging offers TV viewers assistance with conversion to all-digital television
If you are over the age of 60 or an adult with disabilities, call the Area Agency's Senior HELP LINE at 602-264-HELP (4357) or toll-free at 1-888-783-7500 for assistance on how to get a converter box for your TV set.

DTVAnswers - Details and FAQs

Antennas



With the digital transition, Eight switched from UHF frequency to a VHF frequency. If you are using an indoor or outdoor antenna, please check to see if it is UHF only or UHF/VHF and that is oriented properly. Some of the “digital” antennas are only UHF antennas.

For “rabbit ears” type antennas, both antennas should be extended all the way. Also, the antenna should be pointed at South Mountain ― the two “rabbit ears” should be extended in a “V” shape, with the area inside the “V” perpendicular to the television transmitters on South Mountain. For example, a viewer in Mesa would have one antenna towards the North and one South. Viewers in north Phoenix would have one antenna to the West and one to the East.

Amplified antennas can also cause complications, especially for viewers residing close to South Mountain (within approximately 20 miles). A simple “rabbit ears” type of antenna can usually solve the problem.

Find out which antenna is right for your needs.

Eight's Consumer Guidelines for Digital TV Viewers using Antenna

DTV Answers - Choosing an Antenna

Antenna Web - How to Maximize your Television Reception

TV Fool - Interactive TV maps, TV signal locators

Rescanning



On April 29, Eight Digital Brodcasting switched from UHF 29 to VHF 8. Five other stations are changing their digital frequency, too.

If you use an antenna in Maricopa or Pinal counties, you must rescan the channels on your digital TV set or converter box.

If a digital channel disappears, remember to rescan. You might also have to unplug your TV set or converter box for several minutes to allow the system to reset. Rescanning for channels is similar to rebooting your computer.

Check your owners' manual. Many manufacturers offer owner’s manual on the Web.