Among the five largest domestic airlines, US Airways came in first during the month of May in on-time performance, baggage handling and fewest customer complaints. US Airways Chief Operating Officer Robert Isom talks about the progress the company is making.
seven years after the terrorist attacks of September 11, the memories are still fresh for some. They are for Joe Dittmar, who was on the 105th floor of the World Trade Center's south tower when the first airplane hit the north tower. He was in Phoenix last week to speak at the Healing Field – a display of nearly 3000 American flags for each person who died in the terrorist attacks. Dittmar shared his memories of that day in NYC.